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Monday, June 24 • 4:40pm - 5:15pm
Containerization, Multi-Cloud and DevOps – How to Deliver a Flawless Customer Experience in a Dynamic World

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Containerization, Multi-Cloud and DevOps – How to Deliver a Flawless Customer Experience in a Dynamic World

Container adoption is increasing because the technology is well-suited for our multi-cloud world. Containers make your workloads more dynamic and they enable portability across different cloud environments. According to research83% of companies either are testing the technology or running containers in productionMore and more development teams also leverage existing services to faster delivery value to their stakeholders. And with DevOps practices, the rate of application deployments is rapidly increasing.  

Find out how to efficiently manage container technology and multi-cloud services and automated deployments in support of a flawless customer experience. How can you get an accurate picture of what is deployed across multiple clouds? How can you increase change velocity through intelligent decisions about automation? How can you scale customer support without impacting developer productivity? How can you collaborate with external vendors, if something breaks?

BMC Helix enables companies to transform from traditional IT service management practices to a more automated, predictive, and proactive approach that is enabling DevOps-centric organizations to be more efficient and to deliver better customer experience, leveraging machine learning (ML) and chatbots.

avatar for Peter Adams

Peter Adams

Senior Director, Product Management, BMC Software
Peter Adams is the Senior Director of Product Management within BMC’s Digital Service Management product organization. Located in Santa Clara, CA, he leads a worldwide team of product managers responsible for the Remedy Service Management Suite.Previous responsibilities at BMC included... Read More →

Monday June 24, 2019 4:40pm - 5:15pm PDT
02 DevOpsSUMMIT at CloudEXPO Great America Room 3